Link to Accessible Catalogue

Wireless Web-Print Help

Web-print is a Wireless print service which our patrons can submit documents for public printing without the need to install a printer on their device. This means, laptops, tablets and smart phones will all be able to connect to our Wireless networks and print via this service.

This service is available at all London Public Library locations, except in the Children's library.

Steps to submit a Print Job via Web-Print

1. Connect to the Library’s Wi-Fi network

2. Open a browser and enter to launch the logon page

3. In the username box please enter Last name with First initial and then create a password which you will need to remember. Then select the preferred language and click on “Login”

login screenshot

4. Once you’re logged in you will see more information about this service. There will also be tabs on the left side which you can click on for more functionality.

papercut main page screenshot

5. You would then click on your Preferred Printer for Pickup from the List that is provided. Then click on "2. Print options and Account Selection" button on bottom right.

6. The next screen is called “Options” and this is where you would choose your number of copies and then click on “3. Upload Documents” on bottom right

7. This next screen is where you would upload the file. On the screen below, there will be a button called “Upload from computer”. Once you click on this, you will be prompted to find and select the file you want to print. Once your file is uploaded and you can see it, click on “Upload & Complete” in bottom right corner

select file in papercut screenshot

8. Once the system submits your document, you will get a confirmation that it was successful and you will see your document Status saying “Held in a queue”

queue status screenshot

9. At this point you can go to the printer you selected and insert your Coin/Print Card at the Release station and print out your Job.


1. What file types does Webprint support?

Webprint supports the following file types:

Supportive File Types for Web-Print
Application / File Type File Extension(s)
Microsoft Excel xlam, xls, xlsb, xlsm, xltm, xltx
Microsoft Powerpoint pot, potm, potx, ppam, pps, ppsm, ppsx, ppt, pptm, pptx
Microsoft Word doc, docm, docx, dot, dotm, dotx, rtf
PDF pdf
Picture Files bmp, dib, gif, jfif, jif, jpe, jpg, png, tif, tiff
XPS xps

If the file type is not on this list, Webprint will not work and you would need to convert the file into one of these above formats before submitting.

2. After I submit my print job and it's in queue, can I cancel it?

Yes. When you log into, if you click on "Jobs Pending Release" you will see your print job and you can cancel it.

3. How do I use Web-Print from my iPad or iPhone?

When you upload your file, select your file from iCloud storage or Dropbox.