Virtual Services: Account Customization

E-Tutorial Videos

This page has brief videos demonstrating how to customize your library borrowing account online.

All videos require Adobe Flash Player to use. If you are having difficulty viewing the videos, you may require an updated flash player. Download a free flash player.

Using My Account and the Classic Catalogue

My Reading History
After you activate the "Store My Reading History" function in your account, you'll be able to see a list of everything you ever borrow from the library from the time you have activated this feature. Even after you've checked the items back in, they will stay on this list for your reference.

My Reviews and My Ratings
Write your reviews of books at the library and add your starred ratings. You'll see other people's reviews at the bottom of each screen.

My Library Bag: all about My Lists
Create lists of books, movies or cds you want to borrow or topical lists, such as "Books for my Science Project" or "My Favourite Parenting Books". You'll be able to use the My Library Bag button to create these easily.

My Library Bag: managing My Lists
After you've created a list, find out how to delete your lists or how to delete specific titles from your lists.

My Library Bag: how to place multiple holds efficiently
This feature makes placing many holds faster for you. You'll be able to click on the Add to My Library Bag button beside each item you want and, when you're ready to place the holds, view your library bag and place holds all at once. No more having to select the location and date for each item. Now, it's a one step process. Note that this feature currently is available only in the Classic Catalogue.

Virtual Services: Social Media

London Public Library exists in a variety of spaces to offer you choices for connecting to us.

General

London Public Library on Facebook

@londonlibrary on Twitter

London Public Library on YouTube

London Public Library on Flickr

For Teens

London Public Library Teen Annex on Facebook

Teen Annex on mySpace

Virtual Services: Website Terms of Use

Website Collection Policy
The major goal in providing links to websites is to support customers in meeting their literacy; learning; culture, leisure and recreation; and information needs by referring them to relevant and useful websites. To this end, we will provide access to a range of materials representing a variety of viewpoints within the context of demand for topics covered, space on our website and availability of relevant sites. While LPL endeavors to provide links to authoritative information on websites by following the following guidelines and criteria, we do not endorse the content of linked sites nor are we responsible for any information that may be posted on these sites.

Links to the London Public Library Web Site
Permission to link to the Library's web site from other web sites is given with the understanding that all London Public Library pages and content appear as the property of London Public Library. Content from London Public Library’s website may not be displayed or framed within another website.
The London Public Library does not offer reciprocal linking, but will evaluate any external web sites suggested as possible external links by the terms of our Website Collection Policy.

London Public Library Website Acceptable Use Guidelines
London Public Library endeavours to provide a welcoming and safe environment in our virtual spaces, including but not limited to our website and our catalogue, for the enjoyment of the public and staff so that all persons may enjoy the benefits of the Library. Members of the public and staff are expected to act with respect and consideration for others. All comments posted to London Public Library’s website must adhere to the Acceptable Use Guidelines. Violation of the Acceptable Use Guidelines (see below) may result in the suspension of library privileges.

Copyright
All information on or accessed through this website, including but not limited to text, graphics, source codes, photographs, trademarks, and logos, is protected under Canadian and international copyright laws. No one may copy, redistribute, reproduce, or republish information found on this website or on pages accessed through this website for non-personal use without advance authorization. Authorization may be requested by contacting info@lpl.london.on.ca.

Online Advertisements
Advertisements featured on the London Public Library website, including but not exclusive to, web posters, web buttons, images, and news items, are available for Library events and services and Library co-sponsored events and services only. The Library does not post external advertising on its web site.

Commitment to Privacy
London Public Library is deeply committed to ensuring the privacy of the information given to us by individuals wishing to use the services of the library. The library collects this information in accordance with the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) and under the authority of the Public Libraries Act in order to conduct library operations. Personal information collected for these purposes is used internally at LPL or by agencies working on behalf of the library. These agencies are required to abide by the Library’s Privacy Policy.
Inquiries may be directed to info@londonpubliclibrary.ca

Website & Catalogue Acceptable Use Guidelines

London Public Library endeavours to provide a welcoming and safe environment in our virtual spaces, including but not limited to our website and our catalogue, for the enjoyment of the public and staff so that all persons may enjoy the benefits of the Library.

1 Mutual Respect
Members of the public and staff are expected to act with respect and consideration for others.

1.1 Language that is disruptive, intrusive, lewd, abusive, harassing or threatening to Library users or staff is not permitted. Derogatory remarks based on ethnicity, race, sex or orientation are not permitted. Abusive or obscene language is not permitted.

2. Accessing and Using Intellectual Content
Members of the public and staff are expected to abide by the laws and regulations of Canada and the Province of Ontario when using Library resources to share and use intellectual content.

2.1 Members of the public must abide by Canadian Copyright and other intellectual property rights.

2.2 Members of the public must abide by the Criminal Code of Canada, and, specifically, Part V pertaining to sexual offences, public morals and disorderly conduct, including child pornography and obscenity, and Part VIII pertaining to offences against the person, including hate propaganda.

3. Respect for Library Property
Members of the public and staff are expected to treat Library property, including web-based spaces, with respect and care to ensure that all persons enjoy equitable access to all Library resources.

3.1 Comments will be posted on the children’s blog after being reviewed by the moderator.

3.2 Canvassing, soliciting or unauthorized distributing or posting of materials is not permitted on Library property.

Application of the Acceptable Use Guidelines
Library Staff are entrusted with the obligation to ensure that all Website & Catalogue Acceptable Use Guidelines are followed. Staff will advise patrons of appropriate conduct as required and state consequences of not following the rules of conduct should unacceptable behaviour continue or be repeated.

Comments posted to the website which violate any of the Guidelines will be removed by the library moderator.

Any person violating Website & Catalogue Acceptable Use Guidelines risks suspension of Library privileges, exclusion from the Library for a period of time, and prosecution.

In a situation where there is a threat or perceived threat of bodily harm to another person, including staff, London Public Library security or staff will contact the police.

In a situation where there is a contravention or perceived contravention of the law of the Province of Ontario and Canada, London Public Library security, administration or staff will contact the police.

Questions about the London Public Library Website & Catalogue Acceptable Use Guidelines can be referred to Library administration.

Virtual Services: Website and Catalogue

Website Optimization

This website is optimally viewed with a high speed cable connection. The preferred display resolution is 768 x 1028. This website works in all browsers, however, Firefox is the preferred browser.

Making the Website remember your Library Card Number

For Firefox:

• Select "Tools" then "Internet Options".
• Select the "Privacy" tab
• Click "Remember search and form history
• Click "OK"

For additional information about AutoComplete feature in Firefox, visit the  Mozilla Firefox site

For Internet Explorer:

To view the AutoComplete settings in Internet Explorer, follow these steps:

• Start Internet Explorer.
• On the Tools menu, click Internet Options.
• Click the Content tab, and then click AutoComplete.

For additional information about how to configure the AutoComplete feature in Internet Explorer, visit the Microsoft Web site.

Stories on the Website

News stories and blogs are written by London Public Library staff. You may choose to subscribe to these and have new posts delivered to a feed reader or blog aggregator. There are many free aggregators on the Internet, such as Google Reader, or use the subscribe feature offered by some browsers. Go to the reader of your choice, set up a free account and follow the instructions there to subscribe to our story feed.

Commenting on Website Stories

You may comment on a story by using the form at the bottom of each story. All comments posted are required to abide by the London Public Library Acceptable Use Guidelines. Similar to violation of the Conduct Code in our physical spaces, violation of the Acceptable Use Guidelines outlining conduct in our virtual spaces may result in the suspension of library privileges.

Website & Catalogue Comments Moderation

All comments posted to website stories are passed through a spam filter that places comments with spam characteristics in an approval queue for a human moderator to approve before they appear live. Comments, reviews and tags added to descriptions of materials in the Catalogue such as for books, dvds, cds etc., are also moderated before appearing live.

Assistance

For help with an account or to find a particular book, please telephone our Telefact Help Line at 519-661-4600.

To provide feedback about the website, use the Website Feedback Form.

Website Feedback Form

Use this form to provide feedback on the website, such as a broken link, information organization or a suggestion for improvement. 

Questions and suggestions related to the catalogues, such as whether or not the library has a particular book, how to use eBooks, how to register for programs should not be submitted here. Please ask us catalogue and account related questions using Contact.