Alert

Contact

Connect with Us

Although our buildings are closed, we are available to help you by phone or by email, through our general information phone line and through specific services listed below.

Phone

(519) 661-4600

Monday through Friday from 9am - 5pm

Email

info@lpl.ca

Or send us your questions and feedback using the forms and links at the bottom of the page.

Book a librarian

Make an appointment with a Librarian to get in-depth assistance with London Public Library's digital collections, databases, and online resources.

Personal Picks

Looking for suggestions from our Digital Library? We've got you covered! Just complete this form and library staff will create a personalized list of ebook and audiobook title suggestions available in OverDrive/Libby just for you!

Questions about holds, due dates and returning items?

No fines will be charged and no cards will expire.

No items will be due until after the Library re-opens.

  • Please help by not returning any items until after we re-open. Please do not be concerned about items you have out or that are overdue.
  • All return chutes will be closed until the Library re-opens.
  • Items on hold shelves will remain there until some time after the Library re-opens.
  • We will work through any individual account issues with you when we re-open. Please do not be concerned about fines, due dates or other issues.

Have a question about your Library card?

If your card expired this year (Jan 1, 2020 on) or you have fines, you can still use your card to access our digital collection.

If your card expired before 2020, you will need to create a temporary eAccount to access most of our digital collection. Create a temporary account here.

You can email us or call us with your question about your Library Card.

Need help using Overdrive and Libby?

Find help using Overdrive here.

Find help using Libby here.

You can email or call us with your questions about using our Digital Library.

Ask us a question

Use this form if you:

  • Are having problems using your card, library account or the catalogue
  • Need help finding information
  • Want some reading recommendations

Please provide your name and library card # for issues related to your library account.

Personal information collected by London Public Library is done so under the authority of the Freedom of Information and Protection of Privacy Act, 1990 (MFIPPA/Regulations 29.) The information collected will be used in the process of the library’s business. Questions regarding the collection of this information should be directed to the CEO & Chief Librarian, London Public Library, 251 Dundas St., London, ON  N6A 6H9.

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Give us your feedback

  • Tell us how the Library has made a difference to you.
  • Report a complaint so that we can look for solutions.
  • Give us an idea that will help us improve.
  • Share a compliment so that we know what you appreciate about the library.

Suggest an Item for purchase

Get help downloading eBooks, eAudiobooks and apps

Local history and genealogy research service

Get one–on–one help with Book a Librarian service

Address, phone numbers and hours for individual locations

Board members and administrative staff directory

Mailing Address:

251 Dundas St.
London, Ontario
N6A 6H9
Canada

Personal information collected by London Public Library is done so under the authority of the London Public Library Board. This will be used in the process of the library’s business. Questions regarding the collection of this information should be directed to the CEO & Chief Librarian, London Public Library, 251 Dundas St., London, ON N6A 6H9.