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hoopla - Hoopla

Borrow movies, television shows, documentaries, music, eBooks, comics and audiobooks for free. You can borrow titles via a web browser, smartphone, tablet or your television.

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Good to Know

  • Borrow up to 6 items per month. Limits reset on the first of each month. Unused checkouts do not rollover to the next month.
  • Items will be automatically returned when the loan period is over so there are never any fines.
    • Movie and TV content is available for 3 days.
    • Music albums are available for 7 days.
    • Audiobooks, eBooks and comics are available for 21 days.
  • There are no holds or wait lists.
  • You can return an item early but this does not allow you to borrow more than 6 items per month.
  • Content can be streamed from the internet or, if using the hoopla app, downloaded for offline use.
  • Streaming from hoopla uses your data. A regular-length movie uses about 1GB; an album uses about 35 MB of data.
  • A Kids Mode is available with content that hoopla has selected for children up to age 12. Once you are logged in, go to your settings in the right hand of the screen and select Kids Mode.

Getting Started

  1. Go to the hoopla log in page. If you are offsite enter your Library Card number and PIN.
  2. Click Get Started.
  3. Follow the on screen instructions to create an account with your Library Card number and email address.
  4. hoopla supports all major browsers but some browsers require third-party plugins for media playback:
    • Mozilla Firefox: Adobe Flash Player is required for audio playback and Google Widevine is required for video playback.
    • Microsoft Internet Explorer 11: Adobe Flash Player is required for audio playback and, if using Windows 7 or 8, Microsoft Silverlight is required for video playback.
    • Safari: Microsoft Silverlight is required for video playback.
    • If required, you will be prompted by the web browser to download a plug-in the first time an attempt to listen or view content is made. This is a one-time installation and the prompt for the plug-in should not appear again.
  5. Start browsing and borrowing!

Download the App

You can access hoopla on iOS 9.2 or later, Android 4.4 and up, and through Airplay, Android TV, Amazon FireStick, Apple TV, Chromecast or Roku. For specific instructions on downloading to your television, please check out hoopla’s help page.

For a video introduction to the hoopla app and answers to FAQs, visit hoopla’s help page and click on iOS Basics or Android Basics.

Need Help?

For more help, please visit hoopla’s help page.

Call us at 519-661-4600 during Library hours or send us your questions to info@lpl.ca.

Privacy

hoopla is a commercial service whose policies concerning privacy and user information differ from that of the London Public Library. For more information, please read hoopla's Privacy Policy and Terms and Conditions of Use.

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The Book a Librarian service offers personal, one-on-one help with London Public Library's databases, online resources and print collections.

Appointments can be made Monday to Friday during business hours at the Central Library. Request an appointment using our online form here. You can make up to 2 appointments per month.