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Loan Period

Materials are generally loaned for a period of 21 days. Bestsellers, Quick Picks, DVD's and videos are loaned for 7 days. You may borrow up to 10 DVDs per card and there is an overall limit of 40 items per library card. Materials taken out at one location may be returned to ANY library location.

How to Return Items

Each location has a materials return chute which is open whenever the library is closed. The Central Library has two return chutes; an exterior one located beside the entry doors facing Dundas St. and an interior one located in the wall beside the library windows facing the Citi Plaza courtyard. London Public Library has a policy of collecting late charges on overdue materials to encourage prompt return.

Fines

London Public Library charges fines on overdue materials to encourage patrons to return items on time. Any fine revenue raised is added to the library's operating budget.

Fines are charged on late materials on a calendar day basis at all locations. Charges over the Library Board's set limit of $5 will result in the loss of borrowing and computer privileges. Library card registration is updated annually and any outstanding charges must be paid at that time.

Fines are charged on overdue materials up to a maximum amount per item. If materials are not returned once the maximum has been reached, a bill is issued. Bills include overdue charges plus the cost for material replacement. If materials are returned then the replacement costs are cancelled, leaving only overdue fines to be paid. The library does pursue overdue accounts with a collection agency.

Senior citizens (65+) should inform staff of their status since their rates differ from others.

Fine Rates
Effective March 1, 2004
Per Item
Per Day
Maximum
Per Item
Adult materials
DVDs, Quick Picks and bestsellers $2 $10
All other materials 30¢ $9
Children's materials
DVDs & bestsellers $1 $6
All other materials 15¢ $6
Senior Citizens (65+)
DVDs & bestsellers $2 $10
All other materials 15¢ $6

NOTE: Administrative charges are applied to returned cheques ($20) and to accounts sent to a collection agency ($15).
Renewing Items

By renewing your items before the due date online, you may avoid fines and extend your borrowing time on selected items. More information about renewing.

Lost or Damaged Items

Cardholders will be charged a replacement cost in consideration of the price listed in the library database for borrowed materials that have been damaged or lost. A processing charge of $6.00, $9.00 or $10.00 is also applied depending on the material type.

The Library does not accept donations of materials in lieu of fines or replacement costs.