Loan Period

• Materials are generally loaned for a period of 21 days.
• Quick Picks, DVD's and magazines are loaned for 7 days
• Book Club in a Bag, 42 days
• eBooks, up to 21 days
• eAudio, 14 days
• eVideo, 3 days
• You may borrow up to 10 DVDs per card and there is an overall limit of 40 items per library card
• Materials taken out at one location may be returned to ANY library location

How to Return Items

Each location has a materials return chute which is open whenever the library is closed. The Central Library has two return chutes; an exterior one located beside the entry doors facing Dundas St. and an interior one located in the wall beside the library windows facing the Citi Plaza courtyard. London Public Library has a policy of collecting late charges on overdue materials to encourage prompt return.

Fines

London Public Library charges fines on overdue materials to encourage patrons to return items on time. Any fine revenue raised is added to the library's operating budget.

Fines are charged on late materials on a calendar day basis at all locations. Charges over the Library Board's set limit of $5 will result in the loss of borrowing and computer privileges. Library card registration is updated annually and any outstanding charges must be paid at that time.

Fines are charged on overdue materials up to a maximum amount per item. If materials are not returned once the maximum has been reached, a bill is issued. Bills include overdue charges plus the cost for material replacement. If materials are returned then the replacement costs are cancelled, leaving only overdue fines to be paid. The library does pursue overdue accounts with a collection agency. Payment  for overdue accounts can be made at any London Public Library location. Debit, MasterCard, Visa and American Express are accepted at all locations except for Lambeth, Carson and Glanworth. Cash payments are accepted at all locations.

Senior citizens (65+) should inform staff of their status since their rates differ from others.

Renewing Items

By renewing your items before the due date online, you may avoid fines and extend your borrowing time on selected items. More information about renewing.

Lost or Damaged Items

Cardholders will be charged a replacement cost plus a fee in consideration of the price listed in the library database for borrowed materials that have been damaged or lost.

The Library does not accept donations of materials in lieu of fines or replacement costs.