|London Public Library 2014 Annual Report to the Community|
|A Message from your Board Chair and CEO|
Online newspapers from 90 countries and in 44 languages, storytimes in the pool, a blue and white bus brimming with high-tech and handmade creativity, were a few of the many ways that your Library reached out to Londoners in new and exciting ways in 2014. London Public Library has always made innovation a priority, whether it is through the services and programs we deliver, the resources we provide or the spaces where Londoners connect.
In 2014, we had the exciting task of mapping out the future of the Library - a future that builds on this innovation and ensures that your Library continues to remain relevant to you. The 2014-2108 Strategic Plan: Library Space is Community Place, reflects the ideas and priorities you shared with us through our extensive community engagement process. Through the development of the Plan, our Library Board and staff realized that our vision to be London’s “Community Hub” had been validated. Your input led us to articulate a new purpose statement that will guide the Library into the future: London Public Library strengthens people and neighbourhoods by creating connections that enrich lives, inspire discovery, foster creativity, and expand possibilities.
With this purpose in mind, we are launching a truly exciting and meaningful era of Library service. LPL’s new User First Philosophy of customer service will guide and shape all services, spaces, policies and processes, and the relationships we develop with every library user and community partner. What is important to you, is important to us! We will strive to create meaningful and exceptional experiences for our users, community partners, staff, volunteers and donors.
We had a successful year in 2014. Thanks are due to you, along with our knowledgeable staff, committed Library Board members, many community partners; dedicated volunteers and generous donors. We are grateful to the City of London and Province of Ontario for their ongoing support which ensures that Londoners have the range and quality of core library services they want and deserve. Special recognition is due to the Friends of the London Public Library for their ongoing friendship and support to value-added services and programs.
We are excited about 2015 as we continue to engage with our community in new and familiar ways to create the Library experiences that Londoners desire and need.
|2014 Financial Information|
* Expenditures are shown before amortization of tangible capital assets. See Library website for the 2014 LPL Audited Financial Statements prepared according to PSAB sections 1200 Financial Statement Presentation and 3150 Tangible Capital Assets. The audited statements show amortization of $3,455,181 for capital assets such as buildings, computers, collections, library shelving, furniture, equipment and motor vehicles.
|2014 Use Statistics|
|17,988 New Library Cards Issued |
3,966,882 Items Borrowed
46.7% of Londoners are registered library card holders
33.84 Annual Library Use Per Capita
|Your Library Board 2014 - 2018|
We welcomed a new London Public Library Board in 2014.
London City Council announced appointments to Council’s civic bodies, including the London Public Library Board, with terms beginning in December 2014 and ending in November 2018.
|2014 – 2017 Strategic Plan|
On June 6, 2014, London Public Library launched, with excitement, your 2014 – 2017 Strategic Plan: Library Space is Community Place.
Your new Strategic Plan is built upon a wide-reaching community and staff engagement process that gave us the opportunity to hear directly from over 7,500 Londoners and learn from significant in-depth research and analysis.
Your Plan sets the compass for the next four years through these Strategic Priorities.
User First: We will provide an even more personalized service experience.
Spaces and Places: We will provide exceptional and inspiring public places.
Stewardship: We will demonstrate LPL’s leadership, value and return on investment to the citizens of London.
Collections and Resources: We will expand and improve access through a variety of formats and delivery platforms.
Current & Future Technology: We will harness the potential of technology and mobilize our technological response.
On April 17, 2014, your London Public Library Board approved a new Purpose Statement:
LPL strengthens people and neighbourhoods by creating connections that enrich lives, inspire discovery, foster creativity, and expand possibilities.
Your Library offers a large variety of resources for Londoners to use, access and borrow. We continue to provide books, which are still in demand by readers and learners of all ages in our community. And we’re about so much more than books. Electronic formats and digital collections continue to be an important part of the services and resources your Library provides in our technological age.
We added PressReader to our digital collections in 2014, providing you with access to newspapers from across Canada and around the world. The service offers over 1,400 newspapers representing 90 countries and 44 languages, including 250 Canadian publications in English and French. Use of PressReader by Library users increased steadily, with over 2,500 items now being downloaded monthly. After English, the most popular language for newspapers being downloaded was Chinese. Next were Arabic, French and Spanish. Londoners are reading content in 36 different languages including Yiddish, Afrikaans and Icelandic. The service has expanded and now also offers over 1,000 magazines.
The popularity of our Zinio collection of electronic magazines continued to grow in 2014.
40,214 Checkouts; Checkouts of electronic magazines surpassed those of print magazines in 2014.
|There are still many people in our community who rely on the Library for access to computers and the Internet, essential tools for today’s world, whether for accessing government information and forms, finding legal or health information, using online job application forms or connecting with online communities.|
Online resources for English as a second language and citizenship
We added two new electronic databases to ou r digital collection in 2014 to meet the needs of new Canadians who are learning or upgrading English, or studying for their citizenship test,
179,042 Sessions of wireless internet use
To improve access to our public computer workstations we increased the session time to 120 minutes per day.
In response to requests from the public, scanners became part of the technology equipment offered at the Library in 2014.
You continued to turn to us for help with downloading eBooks and Audiobooks to your devices. Library staff offer tutorial sessions, providing a step-by-step demonstration on downloading as well as an introduction to our digital catalogue and managing your account. Seventeen sessions, over one per month, were held at the Central Library last year.
46,573 mentions, comments, shares, and likes
Thanks for continuing to engage with us on social media in 2014 as we posted news, stories and information about our services and programs. Continue to look for us on Twitter, Facebook, YouTube and new platforms. We love being part of your online community!
To see a child respond to words, reading and stories is to see doors open. Your Library supports families in providing their children with opportunities for learning that lead to future success. We offer programs and resources that start at the beginning, building the foundation for early learning, then continue through the years of a child’s growth and development. We have resources for every age and learning level.
27,953 Storytime attendance
Read Around the Block: Supporting Family Literacy in the Community
The Library, along with our community partners, brought family literacy events into neighbourhoods in the Argyle and Carling-Thames communities. East London and Beacock branch libraries received a funding grant from the Child and Youth Network’s Family Centre Community Literacy Fund for a series of family events that promote learning through hands-on activities like games, puzzles, stories and crafts, plus educational apps on our donor-funded iPads. Fifteen Read Around the Block events were held in 2014 at a variety of locations, including schools, the Carling-Thames Family Centre, a local apartment building, a housing co-op complex, the Books and Breakfast Summer Program at Lord Elgin Public School, the East Lions Artisan Centre, and Beacock and East London branch libraries. We think it’s important to support families in giving children a good start for future success.
Summer Reading Club
4,435 children participated in Summer Reading Club, making 15,109 visits over the summer
Reading over the summer helps children maintain their level of learning and prevent the summer brain drain while away from school. Offering children challenges and the chance to win prizes in our Summer Reading Club keeps children interested and makes reading and learning fun!
The Festival of Trees™
The Festival of Trees™ came to London on May 9, 2014. London Public Library, in collaboration with Thames Valley District School Board and London District Catholic School Board, was proud to host the region’s satellite celebration for 1,500 excited school-age children at the Western Fair District. The day included workshops, author readings and award presentations. Fourteen Canadian children’s authors were in attendance hosting workshops and holding autograph sessions. Four of the authors were presented with a special regional award. Each author was introduced by a student who had written a speech especially for them. Many thanks to Library donors for their support of this event. The Festival of Trees™ is part of the Forest of Reading® program, Canada’s largest literary event for young readers.
Ranger Kara at the Library
TVO Kid’s Ranger Kara made a stop at the Central Library as part of the Read with Ranger Kara Tour that visited seven cities across Ontario in 2014. She came to meet her fans, read to them and sign autographs. Like Ranger Kara, we’re always excited when kids get excited about reading. Attendance: 240 children with their families.
MakerBus fun came to library locations across London from July 22 to August 14. Thanks to our sponsor, the Western Fair District, we were able to offer this program which had kids building, creating, tinkering, inventing and having fun while learning. The MakerBus team showed more than 490 people how to do lots of cool things like make a cell phone or tablet into a microscope, explore Makey Makey fun and create upcycled jewelery from corks, washers and pop tabs.
|Your Community Place|
Your Library is a place to learn and study. A place to get together with others in your community. It can be a place get away and enjoy some down time. To explore new ideas with films and talks. Enjoy poetry, music and art. Find out about services in the community. Remember the past with local history talks. Share in great family experiences with your children. Your Library offers programs for all ages and interests. Thank you for visiting our 16 locations almost 3 million times last year.
409 library volunteers contributed 9,823 hours
Building Community and Making Art
The walls came alive with new murals at Beacock and Crouch branches as a result of community art projects lead by artist Jeremy Jeresky in the summer of 2014. A grant from the Trillium Foundation of Ontario provided funding for Jeremy and his New School of Colour to offer art programming for youth and adults facing social and economic barriers. Because the Library is a space for everyone and our branches are recognized neighbourhood destinations, it was a natural fit for Beacock and Crouch to be at the centre of these community development projects. With Jeremy’s instruction and guidance, participants, mostly youth and children, spent several weeks planning the mural, preparing walls and painting while building skills, confidence and community. Working with our partner agencies and Jeremy, the Library was able to be a part of projects that saw people in the Beacock and Crouch library neighbourhoods come together to create art and make a lasting impression.
We welcomed Gary Barwin as Writer-in-Residence at the Library in September 2014, a program we offered in partnership with Western University. Gary was available for appointments with writers at all levels, providing feedback on writing and discussing careers in the field.
The Writer-in-Residence program was sponsored by the Canada Council for the Arts, the James A. and Marjorie Spenceley Fund, Western’s Faculty of Arts and Humanities, Western’s Department of English and Writing Studies, and London Public Library. Special acknowledgement goes to the Canada Council for the Arts for funding support.
Re-opening of Glanworth Branch
The Library, in partnership with FedDev Ontario through the Community Infrastructure Improvement Fund, and the community of Glanworth, who worked tirelessly to raise funds, re-opened Glanworth Branch Library in June 2014 after completion of renovations needed to meet accessibility standards.
Awesome Box for Teens
Creating on-the-spot programming for teens was the inspiration for the launch of the Awesome Box in 2014. Our Librarians wanted to offer activities for teens that worked with their busy, in-the-moment schedules. Awesome Boxes, which are kindly supported by Library donors, are filled with fun and interesting things to do and are available whenever teens are at the library.
|Access for All|
Your Library provides resources and services to everyone in our community, meeting the needs of so many in London, including collections in accessible formats, delivery to the homebound, access to computers and information services, English learning resources for newcomers, and a place for families to come for homework help, storytime or play time. We are free and located in 16 neighbourhoods throughout the city.
Mustafa, London Cab Driver
65,064 adult large print books borrowed
Our donors are essential to supporting London Public Library in enriching lives and expanding possibilities for everyone in our community. Your Library supports early literacy initiatives, technology training and continuous learning through innovative programming and enhanced collections and spaces, all made possible through your generosity. Thank you, London Public Library donors, for working with us in opening doors and providing opportunities for all. Your support matters more than ever.