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hoopla

hoopla banner

hoopla is a digital media service that allows you to borrow videos, music and audiobooks for free with your London Public Library card. You can borrow hoopla titles via a web browser, smartphone or tablet.

London Public Library's hoopla service has been generously funded by the Friends of the London Public Library.



Good to Know

  • Borrow up to 10 items per calendar month. Limits reset on the first of each month. Unused checkouts do not rollover to the next month
  • Items will be automatically returned when the loan period is over. There are never any fines
  • There are no holds or wait lists for any hoopla content
  • You can return an item early but this does not allow you to borrow more than 10 items per month
  • Content can be streamed from the internet or, if using the hoopla app on a mobile device, downloaded for offline use

Loan Periods

  • Movie and TV content is available for 3 days
  • Music albums are available for 7 days
  • Audiobooks are available for 21 days

Getting Started on a Tablet or Smartphone

1. Download and install the hoopla app from your app store, available for iOS 9 and later and Android 4.4 and up

2. Open the app and tap on Don’t have an account? Sign Up

3. Follow the on screen instructions to create an account with your library card number and email address

4. Start browsing and borrowing. For a video introduction to the hoopla app and answers to FAQs, visit hoopla’s help page and click on iOS Basics or Android Basics


Getting Started on a Computer

1. Click to continue to hoopladigital.com

2. Click Get Started

3. Follow the on screen instructions to create an account with your library card number and email address

4. hoopla supports all major browsers but some browsers require third-party plugins for media playback:

  • Mozilla Firefox: Adobe Flash Player is required for audio playback and Google Widevine is required for video playback
  • Microsoft Internet Explorer 11: Adobe Flash Player is required for audio playback and, if using Windows 7 or 8, Microsoft Silverlight is required for video playback
  • Safari: Microsoft Silverlight is required for video playback

If required, you will be prompted by the web browser to download a plug-in the first time an attempt to listen or view content is made. This is a one-time installation and the prompt for the plug-in should not appear again

5. Start browsing and borrowing. For a video introduction to the hoopla website and answers to FAQs, visit hoopla’s help page and click on Website Basics


Privacy

hoopla is a commercial service whose policies concerning privacy and user information differ from that of the London Public Library. For more information, read hoopla's privacy policy


Need Help?

For more help, visit hoopla’s help page

Telephone 519-661-4600 during Library hours or send us your questions to info@lpl.ca!


The Book a Librarian service offers personal, one-on-one help with London Public Library's databases, online resources and print collections. Appointments can be made Monday to Friday during business hours at the Central Library. Request an appointment using our online form. You can make up to 2 appointments per month.