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PressDisplay FAQ

 

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Library PressDisplay FAQ

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What is the difference between PressReader, PressDisplay, and Library PressDisplay?
PressDisplay is a service providing online access to newpapers and magazines for subscribers. Library PressDisplay is a subset of those newspapers and magazines offered to library users. Basically, it means that the library is paying for the subscription and letting you use it. PressReader is the app you can use to read the newspapers and magazines on your mobile device. 
What is PressDisplay?
PressDisplay provides online access to newspapers and magazines from around the world in full-colour, full-page format. It's just like reading the print version, including the articles, pictures, classifieds and notices. There are nearly 2,200 papers from 97 countries in 57 languages to choose from.
Why is this better than going to the newspaper's website?
PressDisplay has the exact replica of the print version of the newspaper. You can flip through the pages like you are reading a print copy of the paper.
Which devices are supported by PressReader?
PressReader is supported on the most popular iOS, Android, BlackBerry, Windows and Mac OS X platforms and devices. This includes but is not limited to the iPad, iPhone, iPod Touch, Samsung Galaxy family, Asus Transformer family, Microsoft Surface with Windows RT, Blackberry Z10, Kobo Android-based tablets, Kindle Fire, Google Nexus family. Please contact customer support at pressdisplay@pressreader.com if you have questions regarding a specific operating system or device model.
How far back can I access issues?
Generally, consumers have access to back issues for up to 14 days and may not be able to re-download specific issues once they are deleted. Generally speaking, publishers consider access to back issues a professional service.
How long will my downloaded issues remain in my library?
Most publications will remain in your library indefinitely if you have not selected a specific auto-removal option through PressReader’s settings. Please note a small minority of publishers have placed offline storage restrictions on specific publications. These publications will be automatically removed from your library after a specific period of time, regardless of your auto-removal settings.
It is also important to note that PressReader typically performs best when your library is not inundated with downloaded publications. As such, we advise that you select one of PressReader’s auto-removal options from the settings menu.
Why is my PressReader app crashing?

If you have any questions or concerns regarding offline storage, please contact customer support at pressdisplay@pressreader.com and we will be happy to assist you.

  1. You have the latest version of PressReader installed on your device.
  2. The version of PressReader you have installed has been de-authorized and re-authorized using your existing account credentials.
  3. The number of issues downloaded to your PressReader library isn’t excessive (e.g. less than 10).
  4. You have the latest operating system installed on your device.
  5. There is adequate disk space and/or memory available.
  6. The device has been rebooted.
Got a queston not addresed in this FAQ?
Go to PressReader FAQ page
Our staff are here to quickly help you by phone during operating hours. 

Phone:  519-661-4600

TTY:  519-432-8835 

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