Service Alerts

Starting Jan 18, all locations except Carson, Glanworth & Lambeth are OPEN for borrowing and computer use starting Jan 18. Visits limited to 60 minutes max. Masks & distancing required
Find Details, Hours and Available Services Here

We’re having issues with our phone system. If you’re having trouble getting through to us by phone, please email us at info@lpl.ca

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Print from Home now available!
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Wireless Internet

Free Wireless Internet Access

London Public Library provides free wireless Internet access at our locations.

* not currently available at Glanworth

Internet Service Policy
Internet Service Policy
Frequently Asked Questions

 How do I use wireless Internet at the library?

Login instructions as of January 9th, 2018

  1. Browse available wireless networks and choose LondonPublicLibrary * (If you do not see LondonPublicLibrary, scroll down to see Troubleshooting)

You are now free to browse the Internet until 5 minutes before library closing time.

Troubleshooting

If you do not see LondonPublicLibrary in your list of available WIFI wireless connections move to another location nearby for a better signal

If your device does not connect, you may need to adjust your settings.

DHCP (Dynamic Host Configuration Protocol): Obtain an IP address automatically

DNS (Domain Name Server): Obtain DNS server address automatically

For example: Windows 7

 

For example, in Windows 7

When is the service available, and is there a time limit?

Wireless service is available during regular hours at each location until 5 minutes before closing. You may use the service for as long as the library is open.

Can guests or visitors to London access the wireless network?
Wireless access does not require a valid library card.
Is the wireless network secure?
By their very nature, public WiFi networks are not secure. Use this service at your own risk.
Is the wireless connection filtered?
Wireless access is filtered system-wide, in accordance with our Internet Policy.
Can I access LPL online databases?
Absolutely! Online databases can be accessed from the LPL website. You will still need your valid borrower’s card to log on to the databases, just like from home. Our wifi can also be used to access and download audio and eBooks via our website.
Can I print from my wireless connection?
Wireless users can print directly to LPL printers. Check with Wireless Web-print help.
Who can I talk to about the wireless service?
You can talk to staff, or or get in touch with us online.