Service Alerts

Most library services have returned, including in person Storytimes, study rooms at some locations, The Labs and toys and activities in children's areas.
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Professional Development

On Friday, November 9th, all library locations will be closed and all library staff will be gathering for a professional development day. This annual day is an opportunity for us to learn new skills and build on previous knowledge. With locations spread throughout London and staff working shifts, this one day of workshops is so important to ensure everyone is enabled with skills and information to provide better service to you!

This year, we will be talking about our services - in person and virtually. One of the defining things about our jobs as librarians, library assistants and support staff, is how frequently we interact with you. Helping you find the book, the community contact or the information you need is one of the most rewarding parts of our jobs. It's a great feeling to quickly connect someone with a government agency to help them find a job or a website for research information after they've spent frustrating hours unsuccessfully searching the Internet.

We're pleased with some new services we've introduced in the last 18 months such as,

*self-serve checkout
*courtesy notices reminding you of due dates for your checked out items BEFORE they're overdue
*e-newsletters with reviews and first chapters of our newest books linked to our catalogue delivered right to your email
*online downloadable audiobooks - for your computers and mp3 players
*Quick Picks collections for popular books
*wireless connections
*teen annex
*new signage to make finding items easier
*IBM Homework Help Centres
*enhanced multi-lingual collections
*expanded R.E.A.D. children's tutoring program
*access to us via MySpace, YouTube and Flickr

We're looking forward to many exciting service enhancements in 2008. If you have ideas for services you would like us to consider, please add a comment to this post.

So, Friday, November 9th, all locations are closed (book return chutes will be available). We'll return to regular operating hours on Saturday, November 10 -  recharged and ready to serve you again.