Service Alerts

Most library services have returned, including in person Storytimes, study rooms at some locations, The Labs and toys and activities in children's areas.
Is your Library card expiring? Check your account for an expiry message.
If your Library account is expiring, you can renew online. If you don’t have an expiry message, you do not need to renew.
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Contact Us - Downloadable eBook and eAudiobook Questions

a group of portable devices used for reading eBooksThis form is for sending questions to our Info Library service regarding Library eBooks and eAudiobooks and your portable device. 

  • We will e-mail a reply, usually within 24 to 48 hours, except on weekends and holidays
  • You may instead telephone 519-661-4600 during library hours for immediate assistance
Please note that Kindle eBook readers currently do not support library eBooks in Canada.
If you are reporting a downloading problem, please include the steps you took to try to download and any error messages you are receiving.