Service Alerts

Holds Pick Up remains available during Enhanced Shutdown at all locations. No other in person services (computers, browsing, etc.) available.
Find Pick Up Service Information Here
Your Library is now FINE FREE!
Find info about returning overdue items, the end of overdue fines, and more here
Use the Library from Home

Contact Us - Downloadable eBook and eAudiobook Questions

a group of portable devices used for reading eBooksThis form is for sending questions to our Info Library service regarding Library eBooks and eAudiobooks and your portable device. 

  • We will e-mail a reply, usually within 24 to 48 hours, except on weekends and holidays
  • You may instead telephone 519-661-4600 during library hours for immediate assistance
Please note that Kindle eBook readers currently do not support library eBooks in Canada.
If you are reporting a downloading problem, please include the steps you took to try to download and any error messages you are receiving.