Service Alerts

Is your Library card expiring? Check your account for an expiry message.
If your Library account is expiring, you can renew online. If you don’t have an expiry message, you do not need to renew.
Your Library Card # and Library PIN are now needed to use OverDrive and Libby.
Print from Home now available!
Your Library is now FINE FREE!

Book a Librarian

Make an appointment with a Librarian to get in-depth assistance with London Public Library's digital collections, databases, and online resources.

If you need assistance downloading an eBook, finding business, government, health or community information or if you would like an in-depth demonstration of how to use library resources, we can help!

During the COVID-19 closure in-person appointments are not available but we can help via telephone or email.

Students in elementary or secondary school are encouraged to use London Public Library’s Project Help service.

How it works

  1. Request an appointment using our online form.
  2. A librarian will reply to your request as soon as possible. Please allow up to 2 days for a response.
  3. You will be contacted by a Librarian via email or to arrange a mutually convenient time to speak on the telephone.
  4. For quick phone or email reference questions, please contact us at (519) 661-4600 or at


If you have other questions about this service please see our Book a Librarian FAQs.