Service Alerts

Welcome back! Browse, borrow and use computers and wifi for up to 2 hours daily at 15 locations!
Print from Home now available!
Your Library is now FINE FREE!

COVID-19 Service Updates

VACCINATION CERTIFICATES OR PASSPORTS WILL NOT BE REQUIRED TO USE THE LIBRARY AT THIS TIME. The Province has not included Public libraries as one of the higher-risk indoor settings that will require patrons to be fully vaccinated and show proof of vaccination starting on September 22. Please note that all current COVID-19 health and safety requirements will remain in place when visiting the Library, including mask wearing, distancing, no food or drink, capacity limits and time limits.

 
MONDAY CLOSURES:
Starting Monday, September 20, Beacock and Stoney Creek branches will be closed on Mondays.
Starting Monday, October 18, Jalna, Masonville and Sherwood branches will be closed on Mondays.
Central Library will remain open on Mondays (10am-7pm).
GLANWORTH SERVICE: Starting Saturday, September 25, Glanworth Branch Library will offer PICK UP Library service on Saturday mornings (10am-noon). Place items on hold online or by phone, wait for your notification letting you know that your items have arrived at Glanworth and pick up from Glanworth on Saturday from 10am-noon.
Step 3 Update: All library locations except Glanworth are OPEN! Stage 3 capacity limit increases mean that you will be able to visit any library location for up to 2 hours daily, including computer use. There are no other changes to Library services in Step 3. Hours can be found below.

You can visit for up to 2 hours per day (including computer use). Here's what you can do during your visit:

  • ✅ Use a self-serve computer, printer and photocopier. Printing costs 10 cents per page. Staff assistance is limited and provided at a distance.
  • ✅ Use inside WiFi, distanced from others.
  • ✅ Study, distanced from others. (Study and meeting rooms not available.)
  • ✅ Browse the shelves, pick up holds inside, use self-checkout, get a library card, check your account and get other assistance from staff at a distance.
  • ✅ Borrow Games to Go, Ease into Leisure Kits and Musical Instruments.
  • ✅ Participate in outdoor, pre-registered programs for children and families.
  • ✅ Enter Central Library from Citi Plaza entrance gate during Library hours. Dundas St. entrance also available.
  • ✅ Book an appointment to use the London Room by calling 519-661-4600 or emailing info@lpl.ca during Library hours.
  • ✅ Return items inside library locations using interior return chutes. Please bring Games and Leisure Kits to return at the desk, not through the return chutes. Instruments can only be returned to the front desk at Central Library.
  • ✅ Use the Reading Garden at Central Library during Library hours (enter through the Children's Library).

❗️ Here's what you need to know:

  • Masks and distancing are required at all times.
  • No food or drink inside Library locations.
  • There will be a limit to the number of visitors at one time, so at busy times there may be a wait for a computer or to use the library.
  • In person programs, study rooms, children's toys and areas are not available at this time.

Print from Home:

If you need something printed, you can send us your printing for pick up from any location using our new Print from Home service. If you need something printed immediately, you can visit an any location and use a computer and printer. Printing costs 10 cents per page side in either case.

WiFi:

WiFi is available inside and outside all Library locations. Please keep a distance when using the Library's outdoor WiFi.

Computer Use:

  • Masks and distancing required. No food or drink.
  • 2 hours maximum per day
  • Computers, printers and photocopiers available.
  • Cost for printing is 10 cents per page.
  • Staff assistance is limited and at a distance.

Returning Items:

You can now return items inside, using interior return chutes.

Late fines are no longer charged at London Public Library.

Programs

Find great programs for children, adults and youth in our program calendar. Programs are offered outdoors and using Zoom and social media.


Click on a Branch location listed below to see hours of service.

All locations CLOSED September 6 for Labour Day and September 30 for Truth & Reconcilliation Day.

 

 

Open Tues - Sat * Closed Mondays starting Sept. 20

 

Open Tues - Sat

Open Tues - Sat

Use front (Commissioners Rd.) entrance only. Those with mobility needs please call 519-471-1857.

Open Tues - Sat

Open Mon - Sat

Dundas St and Citi Plaza entrances both available.

Use a computer, printer or photocopier for up to 2 hours per day. Masks required. Staff assistance is limited and at a distance. Printing costs 10 cents per page at all locations.

Items can now be returned inside the Library or using the return chutes on Dundas St. or facing Citi Plaza.

London Room visits by appointment. Friends Book Store open limited hours.

ALERT: King St. entrance to Citi Plaza underground parking is CLOSED due to construction. Use Wellington St. south entrance if parking in Citi Plaza north lot.

Open Tues - Sat

*Mall and Library close at 6pm, Tuesday-Thursday.

 

Open Tues - Sat

 

 

Open Tues - Sat

 

Closed

Starting Sept. 25, Pick Up Service available Saturdays 10am-noon.

Open Mon - Sat * Closed Mondays starting Oct. 18

Open Tues - Sat

Open Tues - Sat

Open Mon - Sat * Closed Mondays starting Oct. 18

Open Tues - Sat

Open Mon - Sat * Closed Mondays starting Oct. 18

Tues - Sat *Closed Mondays starting Sept. 20.

Programs

You'll find great programs for children, adults and youth in our program calendar. Programs are offered outdoors and using Zoom and social media.

 

Returns

Return items using outdoor return chutes or inside library locations using interior return chutes. No returns at Glanworth until September 25.

  • Book donations are not being accepted at this time. The Friends of the Library may be able to arrange pick up of your donated books. Call 519-661-2448 to arrange.
  • No late fines will be charged. The Library has permanently elimited late fines.
  • Return Games and Leisure Kits to the desk, please do not return using chutes. Return Musical Instruments to the front desk at Central Library.


We've increased the borrowing period for all items by a week and added an auto-renew feature!

All items borrowed will automatically renew up to 3 times unless there is a hold on the item. However, items that have holds are not able to be renewed so please check your account to confirm due dates for all items.

Borrowing Periods:

  • 4 weeks for regular items, with items automatically renewing for an extra 3 weeks for up 3 times unless there is a hold on the items.
  • 2 weeks for feature film DVDs with items automatically renewing for an extra week for up to 3 times unless there is a hold on the items.

Borrowing Limits:

You may borrow up to 60 items per library card (this includes DVDs, which no longer have a borrowing limit of 20).

You can borrow and place holds on up to 20 digital items in Overdrive and Libby. We encourage you to return your digital items as soon as you are done.

Fines

Late fines are no longer charged for items returned past their due date!

However, replacement costs for items that are damaged or not returned after due dates will still apply. Outstanding replacement costs for lost or damaged items will still apply. You can pay online through your account or call us at 519-661-4600.

You can still use all the online resources available in our Digital Library even if you have fines.

Place holds for items in our catalogue as you did previously, choosing your preferred location. Your holds will be available for you to pick up inside and check out yourself using our self-check computers.

To change the pick up location for holds that are not yet available, log into My Account and select Holds. Under Pickup Location, drop the arrow down and select the preferred pickup location. When finished, selecct Update List to agree to the change.

For more information on using the catalogue and your account, please view the Catalogue and My Account Help page.

If you need help placing holds or requesting items, please call us at (519) 661-4600.

If you have questions about fines, your account or Library cards, please email or call us so we can assist you in using the Library.

If you'd like reading recommendations, we’re here to help! Please use our We Pick or Personal Picks form for adults or children.

Please do not clean or disinfect borrowed library items. This will cause damage to the items and a replacement charge may apply.

We will be quarantining all returned items as per Provincial guidelines and are only accepting returns through our return chutes inside locations and outside locations.

Do you have a question about your Library card or account?

Have a temporary card that you’d like to use for placing holds and borrowing at a branch?

Need to get a Library card?

We can help in person at any Library location or by phone at (519) 661-4600 or email at info@lpl.ca.