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Strategic Priority: User First

User First Header
Outcome Statement

We will provide an even more personalized service experience.

Strategic Initiatives

Establish a User First philosophy and service expectations that will enhance the culture of customer and community service excellence across the system. 

Mobilize the organization and staff to support the User First philosophy.  

Improve community access to collections, technology tools and other resources by aligning Lending Services with the User First philosophy.


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Social Media Celebration & Other Ways to Connect

Share in the excitement as we set out on our strategic plan journey.  We invite you to change your profile picture or avatar to celebrate with your community.

Right click on the image below and save to your desktop or files. Then upload it as your new profile picture!

Profile picture or avatar