Service Alerts
Visit your neighbourhood library branch for programs, meeting space, borrowing and more.
Free, fun programs for your family over the holidays!
Has your Library Card expired?
Strategic Priority: User First
 |
| Outcome Statement |
|---|
We will provide an even more personalized service experience. |
| Strategic Initiatives |
Establish a User First philosophy and service expectations that will enhance the culture of customer and community service excellence across the system. Mobilize the organization and staff to support the User First philosophy. Improve community access to collections, technology tools and other resources by aligning Lending Services with the User First philosophy.
|
Printer-friendly version
Related Stories
Social Media Celebration & Other Ways to Connect
5 June 2014 - 12:04pmShare in the excitement as we set out on our strategic plan journey. We invite you to change your profile picture or avatar to celebrate with your community.
Right click on the image below and save to your desktop or files. Then upload it as your new profile picture!
How we got here: |
|---|
Read Your Plan |
|---|
Measuring Success |
|---|
Related Reports |
|---|